• Processing of qualifying event notices

• Processing of COBRA elections

• Producing payment coupons

• Premium collection

• Checks forwarded to the employer

• Monthly employer reports

• Producing HIPAA certificates

• Customer service

• Archive of data for compliance verification

• Warehouse storage

• “Initial” COBRA Event Notice sent to employees and eligible beneficiaries at their home addresses.

• Notification Options:

• Online form through HR management site

• Electronic file from employer

• Paper notification via facsimile

• Employee Communications are sent directly to the employee’s home address. A copy of the communications will be sent directly to the employer on a monthly basis. This includes:

• Notice of Expiration of COBRA Coverage

• Notice of Conversion Rights

• Status Questionnaire (every 3 months)

• Reports to Employer

• Reports to Vendor

• Vendor lookup feature

• Employers have access to COBRA information online

• Employer or Vendor can print a HIPAA certificate online

• BSG^® can print and mail certificates

• Employer can search by COBRA participant Social Security Number or name to view record

• Employer can locate current and past COBRA rates by plan

• Employer can complete the Employee Termination Form online for immediate submission

• Employer can run “COBRA Activity Reports” for any given time period